Information We Collect

We collect several types of information from and about users of our services:

• Personal Information: This includes your name, email address, phone number, and home address.
• Energy Usage Data: Information about your heating and cooling system usage, energy consumption patterns, and related data.
• Device Information: Data about the devices you use to access our services, including IP address, browser type, and operating system.
• User Preferences: Your settings and preferences within our energy management application.

How We Use Your Information

We use the information we collect to:

• Optimize your home heating and cooling system usage.
• Provide and improve our energy-saving services.
• Communicate with you about your account and our services.
• Participate in flexibility markets to ensure grid stability.
• Analyze and improve the efficiency of our algorithms and services.

Data Sharing and Disclosure

We may share your information with:

• Grid operators and energy providers to facilitate our services.
• Service providers who assist us in operating our business.
• Legal authorities when required by law or to protect our rights.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Your Rights and Choices

Under GDPR and other applicable data protection laws, you have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing of your data.
• Data portability.
• Withdraw consent at any time for processing based on consent.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience with our services. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.